crisis management
  1. management of a business or a country's economy during a period of crisis

  2. actions taken by an organisation to protect itself when unexpected events or situations occur that could threaten its success or continued operation

    (Note Crisis situations may result from external factors such as the development of a new product by a competitor or changes in legislation, or from internal factors such as a product failure or faulty decision-making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.)
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